Brighton College Vietnam (BCVN) is part of the Brighton College family of schools, delivering a world-class British education to pupils aged 5-18. At BCVN, we nurture pupils to become the best version of themselves, guided by our core values of Curiosity, Kindness, and Confidence. Our school is committed to the highest standards of education and service, ensuring a welcoming and professional experience for all.

JOB DESCRIPTION

+) Admissions & Recruitment

• Serve as a key point of contact for Korean-speaking families while also supporting general admissions inquiries and consultations from other clients.
• Provide detailed and personalised consultation about the school in Korean and either English/Vietnamese
• Guide families through the admissions process – from initial enquiry to enrolment – including school tours, assessments, and documentation.
• Collaborate with other departments to organise school fairs, open days, and marketing events.
• Ensure pupil admission records are accurately completed and maintained on internal systems.

+) Market Development & Community Engagement

• Actively engage with the Korean community in Hanoi, including embassies, business groups, cultural associations, and parent circles, to promote the school.
• Identify new channels and opportunities to increase brand awareness within the Korean market.
• Support Korean-focused events or initiatives organised by the school or in collaboration with partners.
• Share insights on Korean market trends and parent expectations with the Admissions and Marketing teams.

+) Customer Care

• Serve as the key contact for Korean-speaking families, ensuring prompt and culturally sensitive responses.
• Handle parent enquiries across all channels (in person, email, phone) and log all interactions on the CRM system.
• Translate key communications from English to Korean when necessary to support family engagement.
  
  
  REQUIREMENTS
• Native Korean speaker with a high level of English/Vietnamese proficiency (written and spoken).
• Bachelor’s degree or higher in any field.
• Strong interpersonal and communication skills with an empathetic and client-oriented approach.
• Familiarity with the Korean community in Hanoi and a strong personal network is desirable.
• Ability to work under pressure, multitask, and meet deadlines.
• Ability to work with CRM platforms and Microsoft Office tools.
• Commitment to safeguarding and child protection.
• Experience in admissions, customer service, or a related field is a strong advantage, especially in international schools.

Why Join BCVN?

Be part of a globally recognised international school. Work in a professional and high-standard environment. Gain valuable experience in admissions, administration, and customer service. Competitive salary and a dynamic, supportive workplace.